Terms of Service
Effective Date: May 4, 2026 | Last Updated: September 13, 2026
These Terms of Service (“Terms”) form a binding agreement between you and It’s Social Gi (operated by GMC Health and Fitness Inc.). They govern your use of itssocialgi.com, our Kajabi-hosted courses, our community, our coaching products, and any related communications (collectively, the “Services”). By creating an account, accessing a free resource, completing a purchase, or otherwise using the Services, you confirm that you have read, understood, and agreed to these Terms.
1.
Acceptance and Eligibility
You must be at least eighteen (18) years old to purchase any paid product. The Services are intended for individuals operating in good faith. We reserve the right to refuse service, suspend accounts, or terminate access for any reason permitted by law.
2.
Description of Services
It’s Social Gi offers digital education, done-for-you reviews, and live coaching for aspiring user-generated-content (UGC) creators. We may later offer capacity-gated mentorship, but mentorship is not currently offered for public sale. The current product ladder is:
- Creator Community — eligible standalone members in the August 2026 transition keep no-cost access through November 13, 2026 at 11:59 PM America/New_York. There is no automatic enrollment, conversion, or billing. Course-bundled access and previously accepted paid terms remain unchanged.
- UGC Quick Start — $9 entry-level digital guide.
- 90-Day UGC Starter Guide — $27 front-end product.
- Foundation Track — included inside the UGC Pro Accelerator Course and not sold separately. Existing UGC Creator Starter Course purchasers keep the access and terms accepted on their purchase date.
- UGC Written Audit — $147 done-for-you Portfolio Audit of your existing UGC portfolio.
- UGC Strategy Session — $247 sixty-minute live coaching call with Gianna. All sales final. You get one free reschedule with at least 24 hours' notice. If you purchased on or before August 4, 2026, the cancellation terms published on your purchase date still apply to your order.
- UGC Pro Accelerator Course — $297 one-time for the complete 20-module self-paced course, delivered across the Foundation and Professional course areas. It does not renew and has no current payment plan.
- Monthly Paid UGC Challenge — a separately purchased, time-bounded cohort experience when scheduled. Its price, dates, included support, and refund terms are disclosed at checkout. One Challenge purchase does not enroll you in later months unless a checkout clearly discloses recurring billing and obtains your consent.
- Mentorship — not currently offered for public sale. Any future higher-tier mentorship offer will disclose its scope, price, duration, capacity, and refund terms before purchase. Prior purchasers keep the terms accepted on their purchase date.
Product availability, pricing, content, and structure may change. We will not change the price you have already paid for an existing enrollment unless required by law.
3.
Accounts and Account Security
You are responsible for keeping your account credentials confidential and for all activity under your account. Course access is licensed to one (1) named individual and may not be shared, resold, or transferred. Sharing course materials or login credentials is grounds for immediate termination without refund.
4.
Pricing, Payment, and Billing
All prices are in U.S. dollars. Payments are processed by Stripe via Kajabi. By completing checkout you authorize the listed charge and any payment-plan installments. Failed payments may suspend access until resolved. Persistently failed payments after thirty (30) days may result in account closure.
4.1 Discount codes
(a) How a code applies. Some links we send apply a discount automatically at checkout. If a code is not applied automatically, enter it in the discount field on the checkout page before you submit payment. Before you pay, check the total shown as "Due now" — that total is the amount we charge.
(b) Codes are limited. A code may expire, may apply only to specific products, and may be limited to one use per customer. Where we offer a code, we state its expiration date and the products it applies to. A code stops working once it expires or reaches its redemption limit, and we do not honor it after that point. Only one discount code applies to an order.
(c) If you did not enter a code. We do not apply a code to an order after the order has been submitted, and we do not issue automatic retroactive price adjustments. If you paid without entering a code you held, email [email protected]. We will consider cancelling and refunding that order so you can purchase again with the code entered. We decide these requests case by case.
(d) If the code failed because of us. If a valid code did not apply because of an error, outage, or misconfiguration on our side — including an error in a link we sent or in a checkout setting we control — and you contact us within thirty (30) days of the charge, we will refund the difference between the amount charged and the discounted amount to your original payment method. On a payment plan, we refund that same difference on each installment charged at the undiscounted amount.
(e) Questions about a code. Email [email protected] about a code that will not work and we will tell you how to proceed. We monitor that address, but we do not promise a specific response time.
(f) Rights not affected. Nothing in this Section 4.1 limits (i) your rights under our Refund Policy, (ii) your right to dispute a charge with your card issuer or bank, including under the Fair Credit Billing Act, 15 U.S.C. §§ 1666–1666j, or (iii) any right you have under federal or state consumer protection law, including the Florida Deceptive and Unfair Trade Practices Act, Fla. Stat. §§ 501.201–501.213. If any part of this Section is held unenforceable, the remainder continues in effect.
4.2 Payment plans
The current UGC Pro Accelerator Course is a $297 one-time purchase and has no payment plan. If you bought a legacy offer on an installment plan before August 16, 2026, the installment schedule and total you accepted at checkout remain in effect; that legacy plan does not become a subscription. Failed installments may suspend access until resolved. Any approved refund is calculated from the amount actually collected, subject to the Refund Policy and non-waivable law.
4.3 Subscriptions and auto-renewal
The standalone Creator Community is not presently open for public enrollment. The planned public subscription price is $47.99 per month when available. Eligible existing standalone members keep no-cost access through November 13, 2026 at 11:59 PM America/New_York. They may separately purchase a Community subscription at the $25 monthly Founder rate during an affirmative opt-in window that opens November 14, 2026 at 12:00 AM America/New_York and closes November 20, 2026 at 11:59 PM America/New_York. There is no automatic enrollment, conversion, or billing; silence, existing access, a prior purchase, or a card already on file is not consent to a subscription. The first $25 charge occurs immediately only after the eligible member separately purchases through that checkout, and the membership then renews monthly until cancelled.
The $25 monthly Founder rate remains while that subscription stays continuously active. Voluntary cancellation ends the Founder rate, and a later re-enrollment is at the then-current available price. An involuntary payment failure receives a fourteen-day cure period before the Founder rate is lost; an ISG, Kajabi, or payment-platform error does not cause loss of the rate. Before either Community subscription is made available, its checkout, acknowledgment, and cancellation path must be tested. The checkout will disclose the exact first charge, monthly renewal, applicable tax, refund terms, access timing, and a simple online cancellation method before billing information is submitted. Cancellation stops future charges, access continues through the paid billing period, and there is no cancellation fee.
Prior paid subscribers retain the price and terms they accepted unless they cancel or affirmatively agree to a different plan. The current $297 UGC Pro Accelerator includes the Foundation and Professional curriculum, the 90-Day Roadmap, and the First 30 Days guide; it does not include a new Community subscription. Community is sold separately.
If a legacy course purchase or another accepted offer expressly included Community access, that included entitlement remains governed by its accepted terms and creates no separate recurring charge. The $297 UGC Pro Accelerator Course is a one-time purchase and does not renew. A paid Challenge is one-time for that scheduled cohort unless its checkout clearly discloses recurring billing and obtains separate consent. Mentorship is not currently offered for public sale.
If we introduce another product that renews automatically, we will disclose the renewal price, the billing frequency, the date of the first renewal charge, and how to cancel, on the checkout page before we ask for your payment information, and we will obtain your consent to those renewal terms separately from your acceptance of these Terms.
5.
Final Sale and Refund Policy
Due to the immediate access provided to digital course content, trainings, templates, resources, and proprietary educational materials, purchases of the UGC Pro Accelerator Course are covered by a 90-Day Conditional Refund Policy. A refund is available only when every eligibility condition in our Refund Policy is met and the request is received within 90 calendar days of purchase; otherwise the purchase is final and non-refundable.
By completing your purchase, you acknowledge that you are receiving immediate access to digital content and agree that you are not entitled to a refund based on change of mind, failure to complete the course, lack of participation, or dissatisfaction with individual results.
Nothing in this policy limits any rights or remedies that cannot be waived under applicable law.
Purchases made before this refund policy became effective remain subject to the refund terms that were presented and accepted at the time of purchase.
6.
Digital Product Delivery and Access
Digital products are delivered immediately upon successful payment. Access to courses is generally lifetime (so long as the platform exists), unless otherwise stated. Live products (Strategy Session, group calls, 1:1 Coaching) are delivered as scheduled.
7.
Intellectual Property Rights
All course content, recordings, templates, scripts, frameworks, and materials are the intellectual property of GMC Health and Fitness Inc. and are licensed to you for personal, non-commercial use. You may use the templates and frameworks in your own UGC business with brands and clients. You may not redistribute, resell, repurpose for a competing course, or create derivative works of the course content itself. Unauthorized sharing is grounds for termination without refund.
8.
Community Conduct and Standards
Community access is a privilege, not a right. We expect respect, good-faith engagement, and adherence to community guidelines. Harassment, spam, recruiting for outside services, sharing course materials externally, or persistent rule violation results in removal without refund.
9.
Earnings and Results Disclaimer
The information and coaching we provide are educational. Income examples, testimonials, and case studies represent specific creators’ results and are not a promise of future earnings. Whether you land paid brand deals depends on your effort, your niche, your local market, and conditions outside our control. By purchasing, you confirm that you understand outcomes vary and that we make no guarantee of any specific income outcome. Our conditional refund terms (Section 5) are conditioned on program completion, not guarantees of earnings.
10.
Testimonials and User Content
Testimonials and student stories on the Services are real and submitted with the student’s consent. Results shown are one person's experience and are not what students generally achieve. We do not hold data on typical student outcomes and make no claim about them and are presented to illustrate the kind of results that are possible. By submitting a testimonial, work sample, or community post, you grant us a non-exclusive, royalty-free, worldwide license to use it for marketing and educational purposes with attribution to your first name (unless you request otherwise in writing).
11.
Third-Party Services
The Services rely on third-party providers (Kajabi, Stripe, Google Analytics, Meta Pixel, email service providers) and may link to third-party sites (affiliate offers, partner products). We are not responsible for the policies or practices of those third parties.
12.
Privacy
Your privacy is governed by our Privacy Policy, which is incorporated into these Terms by reference.
13.
Disclaimer of Warranties
The Services are provided “as is” and “as available” without warranties of any kind, express or implied, including without limitation merchantability, fitness for a particular purpose, non-infringement, or uninterrupted availability. We do not warrant that the Services will meet every requirement, will be error-free, or will produce any specific outcome.
14.
Limitation of Liability
To the maximum extent permitted by law, GMC Health and Fitness Inc. and its officers, employees, and affiliates shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including lost profits, lost data, or business interruption. Our total liability for any claim arising out of or relating to the Services is limited to the greater of (a) the amount you paid us in the twelve (12) months preceding the claim, or (b) one hundred U.S. dollars ($100). Some jurisdictions do not allow these limits; in those jurisdictions, our liability is limited to the maximum extent permitted.
15.
Indemnification
You agree to indemnify and hold GMC Health and Fitness Inc. harmless from any claim, loss, or expense (including reasonable legal fees) arising out of your misuse of the Services, your violation of these Terms, or your violation of any third-party right.
16.
Termination
We may suspend or terminate your access at any time for breach of these Terms, for any unlawful activity, or for repeated good-faith complaints from other students. Termination for cause forfeits any refund, conditional or otherwise.
17.
Dispute Resolution and Governing Law
These Terms are governed by the laws of the State of Florida, U.S.A., without regard to its conflict-of-laws principles. Disputes arising out of these Terms shall be resolved by binding arbitration in Florida under the Commercial Arbitration Rules of the American Arbitration Association, except that either party may seek injunctive relief in court for intellectual-property disputes.
18.
Class Action Waiver
To the maximum extent permitted by law, you and we agree that disputes will be resolved on an individual basis only. Class actions, collective actions, and class arbitrations are not permitted.
19.
Force Majeure
Neither party is liable for delays or failures resulting from causes beyond reasonable control (natural disasters, pandemics, government actions, third-party platform outages).
20.
Severability and Entire Agreement
If any provision of these Terms is found unenforceable, the remaining provisions remain in effect. These Terms together with the Privacy Policy and Refund Policy constitute the entire agreement between you and us regarding the Services.
21.
Changes to These Terms
We may update these Terms from time to time. The “Last Updated” date will reflect any change. Material changes will be communicated by email or by prominent posting on the Services. Continued use of the Services after the effective date of an update constitutes acceptance.
22.
Contact
Questions about these Terms? Email [email protected]. Allow up to five (5) business days for a response.
It’s Social Gi is operated by GMC Health and Fitness Inc. By using the Services or completing a purchase, you acknowledge that you have read and understood these Terms of Service and agree to be bound by them.
Creator Community — not presently open for public enrollment. The planned new-public rate is $47.99 per month when available. Eligible existing standalone members keep no-cost access through November 13, 2026 at 11:59 PM America/New_York. The separate affirmative opt-in window for a Community subscription at the $25 monthly Founder rate opens November 14, 2026 at 12:00 AM America/New_York and closes November 20, 2026 at 11:59 PM America/New_York. There is no automatic enrollment, conversion, or billing; the first $25 charge occurs immediately only after the eligible member separately purchases. Prior paid and course-bundled terms remain unchanged. Community is sold separately from Pro. Renewal, consent, billing, rate-continuity, and cancellation controls are covered in Section 4.3.