Terms of Service

Effective Date: April 25, 2026  |  Last Updated: April 26, 2026

These Terms of Service (“Terms”) form a binding agreement between you and It’s Social Gi (operated by GMC Health & Fitness LLC, a U.S. limited liability company). They govern your use of itssocialgi.com, our Kajabi-hosted courses, our community, our coaching products, and any related communications (collectively, the “Services”). By creating an account, accessing a free resource, completing a purchase, or otherwise using the Services, you confirm that you have read, understood, and agreed to these Terms.

1.

Acceptance and Eligibility

You must be at least eighteen (18) years old to purchase any paid product. The Services are intended for individuals operating in good faith. We reserve the right to refuse service, suspend accounts, or terminate access for any reason permitted by law.

2.

Description of Services

It’s Social Gi offers digital education, done-for-you reviews, live coaching, and high-touch mentorship for aspiring user-generated-content (UGC) creators. The current product ladder is:

• Free Community — complimentary access to a community space.
• UGC Quick Start — $9 entry-level digital guide.
• 90-Day UGC Starter Guide — $27 front-end product.
• UGC Creator Starter Course — $97 (or 2 × $55 payment plan) self-paced course with the 90-Day Guide included as a bonus.
• UGC Portfolio Audit — $147 done-for-you written audit of your existing UGC portfolio.
• UGC Strategy Session — $197 sixty-minute live coaching call with Gianna. All sales final after a 24-hour cancellation window from purchase.
• Pro Creator Accelerator — $497 (or 3 × $197) profit-engine course covering retainer pitching, niche specialization, and advanced UGC business systems.
• UGC Inner Circle — $997 (or 4 × $279) high-touch mentorship tier with active 1:1 mentorship from Gianna.
• 1:1 Private Coaching — $1,997 per month subscription with a three-cycle minimum commitment.

Product availability, pricing, content, and structure may change. We will not change the price you have already paid for an existing enrollment unless required by law.

3.

Accounts and Account Security

You are responsible for keeping your account credentials confidential and for all activity under your account. Course access is licensed to one (1) named individual and may not be shared, resold, or transferred. Sharing course materials or login credentials is grounds for immediate termination without refund.

4.

Pricing, Payment, and Billing

All prices are in U.S. dollars. Payments are processed by Stripe via Kajabi. By completing checkout you authorize the listed charge and any payment-plan installments. Failed payments may suspend access until resolved. Persistently failed payments after thirty (30) days may result in account closure.

5.

Refund Policy — Summary

This Section is a summary. The complete and controlling refund terms are set out in our Refund Policy. By purchasing any product, you agree to those terms.

• UGC Creator Starter Course ($97). Conditional 30-day refund. Refund eligible only after thirty (30) days from purchase, after meeting every Starter Course completion requirement (100% lesson completion, 10+ brand applications with screenshot proof, mid-program check-in form submitted), AND after a reassessment with Gianna where we mutually agree the program did not deliver as described. No partial refund.
• Pro Creator Accelerator ($497). Conditional 90-day refund. Refund eligible only after ninety (90) days, after meeting every Accelerator completion requirement (100% lesson completion, 30+ brand applications with screenshot proof, mid-program check-in form submitted), AND after a reassessment with Gianna where we mutually agree the program did not deliver as described. No partial refund.
• UGC Inner Circle ($997). Non-refundable. In exchange, Gianna provides weekday WhatsApp access (Mon-Fri) (responses within 48 business hours), two (2) bi-weekly 60-min strategy calls per month per month scheduled by the student, and one end-of-90-day reassessment call. Non-engagement does not entitle the student to a refund.
• All other products are final sale. UGC Quick Start ($9), 90-Day UGC Starter Guide ($27), UGC Portfolio Audit ($147), UGC Strategy Session ($197), and 1:1 Private Coaching ($1,997/month) are non-refundable.

By completing checkout you confirm that you have read the full Refund Policy and accept its terms for the tier you purchased.

6.

Reassessment Process (Refundable Tiers Only)

For the Starter Course and Pro Creator Accelerator, refund eligibility requires a reassessment with Gianna conducted within a defined window (days 30 to 45 for the Starter Course; days 90 to 105 for the Accelerator). The reassessment is a 15-minute Zoom call or async Loom submission (your choice) where you present proof of every completion criterion. The reassessment confirms whether the program delivered as described for your case — refunds are issued only when criteria were met AND we mutually agree the program did not deliver. Approved refunds are paid within five (5) business days. Denied requests receive a written explanation. There is no partial refund.

7.

Digital Product Delivery and Access

Digital products are delivered immediately upon successful payment. Access to courses is generally lifetime (so long as the platform exists), unless otherwise stated. Live products (Strategy Session, group calls, 1:1 Coaching) are delivered as scheduled.

8.

Intellectual Property Rights

All course content, recordings, templates, scripts, frameworks, and materials are the intellectual property of GMC Health & Fitness LLC and are licensed to you for personal, non-commercial use. You may use the templates and frameworks in your own UGC business with brands and clients. You may not redistribute, resell, repurpose for a competing course, or create derivative works of the course content itself. Unauthorized sharing is grounds for termination without refund.

9.

Community Conduct and Standards

Community access is a privilege, not a right. We expect respect, good-faith engagement, and adherence to community guidelines. Harassment, spam, recruiting for outside services, sharing course materials externally, or persistent rule violation results in removal without refund.

10.

Earnings and Results Disclaimer

The information and coaching we provide are educational. Income examples, testimonials, and case studies represent specific creators’ results and are not a promise of future earnings. Whether you land paid brand deals depends on your effort, your niche, your local market, and conditions outside our control. By purchasing, you confirm that you understand outcomes vary and that we make no guarantee of any specific income outcome. Our conditional refund terms (Section 5) are guarantees of program completion and review, not guarantees of earnings.

11.

Testimonials and User Content

Testimonials and student stories on the Services are real and submitted with the student’s consent. Results shown are not typical and are presented to illustrate the kind of results that are possible. By submitting a testimonial, work sample, or community post, you grant us a non-exclusive, royalty-free, worldwide license to use it for marketing and educational purposes with attribution to your first name (unless you request otherwise in writing).

12.

Third-Party Services

The Services rely on third-party providers (Kajabi, Stripe, Google Analytics, Meta Pixel, email service providers) and may link to third-party sites (affiliate offers, partner products). We are not responsible for the policies or practices of those third parties.

13.

Privacy

Your privacy is governed by our Privacy Policy, which is incorporated into these Terms by reference.

14.

Disclaimer of Warranties

The Services are provided “as is” and “as available” without warranties of any kind, express or implied, including without limitation merchantability, fitness for a particular purpose, non-infringement, or uninterrupted availability. We do not warrant that the Services will meet every requirement, will be error-free, or will produce any specific outcome.

15.

Limitation of Liability

To the maximum extent permitted by law, GMC Health & Fitness LLC and its officers, employees, and affiliates shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including lost profits, lost data, or business interruption. Our total liability for any claim arising out of or relating to the Services is limited to the greater of (a) the amount you paid us in the twelve (12) months preceding the claim, or (b) one hundred U.S. dollars ($100). Some jurisdictions do not allow these limits; in those jurisdictions, our liability is limited to the maximum extent permitted.

16.

Indemnification

You agree to indemnify and hold GMC Health & Fitness LLC harmless from any claim, loss, or expense (including reasonable legal fees) arising out of your misuse of the Services, your violation of these Terms, or your violation of any third-party right.

17.

Termination

We may suspend or terminate your access at any time for breach of these Terms, for any unlawful activity, or for repeated good-faith complaints from other students. Termination for cause forfeits any refund, conditional or otherwise.

18.

Dispute Resolution and Governing Law

These Terms are governed by the laws of the State of Florida, U.S.A., without regard to its conflict-of-laws principles. Disputes arising out of these Terms shall be resolved by binding arbitration in Florida under the Commercial Arbitration Rules of the American Arbitration Association, except that either party may seek injunctive relief in court for intellectual-property disputes.

19.

Class Action Waiver

To the maximum extent permitted by law, you and we agree that disputes will be resolved on an individual basis only. Class actions, collective actions, and class arbitrations are not permitted.

20.

Force Majeure

Neither party is liable for delays or failures resulting from causes beyond reasonable control (natural disasters, pandemics, government actions, third-party platform outages).

21.

Severability and Entire Agreement

If any provision of these Terms is found unenforceable, the remaining provisions remain in effect. These Terms together with the Privacy Policy and Refund Policy constitute the entire agreement between you and us regarding the Services.

22.

Changes to These Terms

We may update these Terms from time to time. The “Last Updated” date will reflect any change. Material changes will be communicated by email or by prominent posting on the Services. Continued use of the Services after the effective date of an update constitutes acceptance.

23.

Contact

Questions about these Terms? Email [email protected]. Allow up to five (5) business days for a response.

It’s Social Gi is operated by GMC Health & Fitness LLC. By using the Services or completing a purchase, you acknowledge that you have read and understood these Terms of Service and agree to be bound by them.